Andover Mind has been awarded the Mind Quality Mark.
Andover Mind, the local mental health charity, has been recognised with the prestigious Mind Quality Mark (MQM). The accolade, awarded by National Mind, is a testament to Andover Mind’s commitment to excellence in mental health support and services.
The Mind Quality Mark is a rigorous quality assurance standard. It sets the bar of good practice and legal compliance for all organisations in the Mind Federation.
Local Minds are reviewed against the Mind Quality Mark standards every three years. The reviews are led by people with lived experience of mental health problems and senior leaders from other local Minds. They are based on a robust assessment of documentary evidence as well as interviews with and survey responses from trustees, staff, volunteers, and people who use services.
To achieve the Mind Quality Mark, local Minds must be well-run organisations, delivering safe, life-changing support for people with mental health problems.
National Mind CEO recognises achivement of Andover Mind charity.
Upon achieving the Mind Quality Mark, Dr. Sarah Hughes, CEO of National Mind, expressed her heartfelt congratulations to Andover Mind:
“I am delighted to confirm that Andover Mind has achieved the Mind Quality Mark. This is a significant achievement that deserves celebration. The MQM process is rigorous, and we appreciate that a lot of time and energy goes into completing each stage. We hope that you have found the MQM review to be a useful opportunity for organisational development.”
Acknowledging the dedication and commitment of Andover Mind, Dr. Hughes emphasised the role of the Mind Quality Mark in fostering continuous improvement within local Minds. She added, “We know that local Minds are ambitious and self-reflective organisations, and Andover Mind is no exception. Please pass on a huge thank you to everyone who was involved in the MQM review.”
Andover Mind’s attainment of the Mind Quality Mark demonstrates their unwavering dedication to providing a safe, non-judgemental, life-changing space for anyone experiencing mental illness. It is also a recognition of their tireless efforts to uphold the highest standards of care and service delivery at a time when they are facing significant funding cuts from Hampshire County Council, and their already stretched resources are under pressure to help the increasing number of people in our community who need mental health support.
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