If you are suicidal and in immediate danger
- Talk to someone who is trained to listen – contact the Samaritans on 08457 90 90 90. They are open 24 hours a day. They also have walk-in centres in some areas, see www.samaritans.org for further details
- If you have a crisis plan that you have prepared, based on previous experience, get that now and contact the people who support you
- If you are open to mental health services, phone your care co-ordinator or key worker. Outside office hours, call the local Out of Hours Service.
If you have taken an overdose or seriously harmed yourself
- Call 999. The call is free. You can ask to stay on the line while you wait for help to arrive
- Alternatively you can go to the nearest Accident and Emergency (A&E) department at your local hospital
Our Safe Havens are here for you
Our Safe Havens provide emotional and practical help to individuals experiencing mental health crises. We give you the option to talk to one of our staff about how you are feeling, and will help you to access the right support within calm, safe and confidential surroundings. You can come in person to the Safe Haven, speak to us over the phone or access it virtually.
North and Mid Hampshire (Basingstoke)
6pm and 10pm 365 days a year (including Bank Holidays) 6pm and 10pm
0300 303 5772
Andover Mind Wellbeing Centre, 3 Vyne Road, Basingstoke, RG21 5NL
Aldershot
Monday to Sunday (including Bank Holidays) 6pm – 11pm
Walpole House, Pickford Street, Aldershot, GU11 1TZ
If someone you know is in immediate danger
- If the person you know is open to mental health services, contact that team
- Alternatively, you can contact social services and ask for the person to be assessed under the Mental Health Act. Please be aware that this could lead to the person being sectioned in hospital and treated without their consent
- Contact NHS direct on 0845 4647 to get out of office numbers for their local area social and mental health services
- If you can’t get through to any of the above, call 999.
Other help
If none of the these options describe your situation, other forms of help might be more appropriate.
Information/support
Counselling
Alternatively, you may wish to contact the staff at Andover Mind for advice and information by calling 01264 332 297 during office hours.
