Our background

The Dementia Advice Service first started in January 2010 in Andover,  as part of the government’s pilot scheme to support people with dementia and their carers to remain living well at home. We now operate as a team of 12, offering our services in Andover, Basingstoke & Deane, Alton, Hart & Rushmoor, Eastleigh, Winchester and Romsey.

How we can help


  • offer tailored advice and support to help people live life to the full
  • are a consistent point of contact throughout the dementia journey, providing the right information at the right time
  • encourage and support people to follow a formal diagnostic route so as to gain access to the appropriate services
  • are here for carers of loved ones, as well as the person with dementia
  • support people to plan for the future
  • assess, signpost and refer for a range of topics such as: benefits, telecare and assistive technology, physical health, nutrition, respite, carer support, social groups and much more

What is dementia?

Dementia is the umbrella term for progressive conditions that affect the brain. There are over 200 subtypes of dementia meaning each and every person’s journey and it’s presentation is individual to them. Symptoms may include: memory loss, difficulty with problem solving and language as well as changes in behaviour and mood. The progressive nature of dementia means it gets worse over time, though it usually progresses quite slowly, over years rather than months, depending on the diagnosis. Sometimes these changes are so gradual, only those closest will notice.

Dementia is on the rise

There was a 56% rise in those diagnosed with dementia from 2010 to 2016 and this number continues to steadily increase. Currently there are approximately 850,000 people with dementia in the UK. The earlier a diagnosis is made the better, so as to maintain a quality of life for as long as possible. However, only a third of people with dementia receive a formal diagnosis or have contact with specialist services throughout their illness.

How do I get a referral to the Dementia Advice Service?

You can ask the following to refer you to the service:

  • your GP
  • the community mental health team
  • other healthcare professionals.

You can also contact the service yourself. If you would like to refer yourself or you have a general enquiry you can access the service by getting in touch with our centralised Referrals and Enquiries team on the below details;

Referrals and enquiries:
tel: 01264 332297
email: enquiries@andovermind.org.uk

Instagram: @dementia_advice_andovermind

Facebook page: Dementia Advice at Andover Mind

Further information

you can find out more about dementia from:

NHS Choices
BBC Health
The Alzheimer’s Society
Dementia UK 
Young Dementia
Connect to Support

If you are a professional and would like further information please visit our professionals page.


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Useful contacts

Contact us

  • 01264 332297

  • mind@andovermind.org.uk

  • Westbrook Close, South St
    Andover SP10 2BN

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