How can we help?

Our Hampshire-wide service provides advice, information and support to all carers aged 18 and above who care for an adult. The service also supports people with dementia and memory problems and is funded by Hampshire County Council and the five Hampshire Clinical Commissioning Groups. Our Referrals and Enquiries team can provide advice, information, signposting and support over the phone, via email and post. We also have a team of Dementia Advisors and Carer Support Workers who work out in the community and can offer additional support.


  • One to one support
  • Peer support groups
  • Workshops and training

People with dementia 

  • Face to face appointments
  • Welfare calls
  • Groups
  • Drop ins and clinics

How to access the service

Our core opening hours are Monday to Friday 9am until 5pm although we recognise that carers may need to be contacted at other times to suit their individual circumstances. Professional or self referrals please contact our Referrals and Enquiries team on 01264 332297 and select option 3. Alternatively please email:

For more information, or to make a referral, please see the service postcard and referral form.

Useful resources and contact numbers

You can find Information and Advice for carers and the people you look after on Connect to Support Hampshire.

You can also use the Community Directory to find support in your local area

For information on setting up your own emergency plan to support the person you care for in the event of an emergency, you can go to or telephone The Princess Royal Trust for Carers in Hampshire on 01264 835246.

Adult Health and Care Hampshire: 0300 555 1386

Adult Health and Care Hampshire out of hours: 0300 555 1373

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